All our phones, each one of them, which can be found on Brand4cart page are new.
No, Brand4cart can only accept and ship orders in within india.
a. Before customer pays for its phone order can be canceled in any moment.
b. If the payment transaction is finished, customer can still cancel its order by simply sending us an E-mail with all details of purchased model, explanation why he wants to cancel the purchase and its contact information.
c. Also, order can be canceled without any additional charges while order is still in a possession of MobileShop and until the order or request for its delivery is not handed over to a courier service (procedure in detail in 1d.)
d. If the order or request for its delivery has already been sent to the courier service, customer can still cancel the order, but in this case customer will be charged for all delivery costs and will also be obligated to send the order and all its accessories that he received within the order undamaged back to MobileShop at its own expense. After MobileShop receives the order back and its undamaged condition is recorded, customer will get money refund in time period defined in Terms and Conditions (Terms and Conditions paragraph 7 Return Policy).
There are no additional costs – in the cost of your order are automatically calculated all expenses and they are also clearly stated on your screen so you can see them when placing and confirming the order.
Most of the time, the manufacturer itself with the phone gives User manual written on language where the phone was manufactured. If you need User manual to be on English, for most models you can find it and download it from Brand4cart product page.
Brand4cart does not have option for paying in installments nor is giving any kind of loans to its clients.
Yes ! we offer Free shipping in all of our products
Brand4cart can deliver on every address in india.
products will be delivered within 4-5 days after it dispatch from our warehouse.
a. In cases that buyer within 14 days after receiving his order decides that he is not satisfied with the Product and wants to return it, he can do that by shipping the entire order, phone and all its accessories (please read 2b. for more details) back to Brand4cart at its own expense and when Brand4cart establishes that phone is intact and that the phone and all its accessories are properly returned, customer will get his money refunded.
b. If you decide to return items from your order for any reason, before sending it back, please send an e-mail to Brand4cart sales department with all information (product details) as well as an explanation why would you like to return your order, together with your contact information at https://brand4cart.com/contact-us/.
c. After that you will be contacted from our sales department and they will provide you with all necessary information and will give you closest address where to return your order.
d. From the moment when clients order gets delivered back to Brand4cart in undamaged condition, money will be refunded to the customer within 4 days or customer will be sent a voucher in the same amount, that can be used for purchasing any products on our web site. Client is the one who chooses whether he prefers a voucher or money refund.
If you asked for your package to be insured when ordering, than it is necessary when picking up the order to notify courier service delivery person that the package is damaged and he/she will make a remark of this in their system. After that you need to send us an E-mail with detail description of package, its damage and if possible to include the pictures as well.
After that we will file a claim at the insurance company agent and when they process our claim and refund us for damage, we will sent you money on your account or you will be able to purchase something else in that value from Brand4cart web site.